PRIVACY POLICY
Offbeat Horizons takes its data protection and privacy responsibilities very seriously. Please read this privacy policy to understand how Offbeat Horizons uses the personal data we collect from you when you use our website.
What data do we collect?
Offbeat Horizons collects and processes the following data:
Electronic Newsletter: When you sign-up to our newsletter via our website we will ask for your email address. By entering your details in the field requested, you enable us to provide you with this service. You will be able to unsubscribe from our emails at any time using the unsubscribe link or by contacting us at info@offbeathorizons.com. We will not share this data with any third parties.
Electronic Contact Us Form: When you contact us via our website, we will ask for your name and email address. By entering your details in the fields requested, you enable us to provide you with a response to your message. We will not subscribe you to our electronic newsletters unless you sign-up. We will not share this data with any third parties.
Booking: When you book a tour with Offbeat Horizons there is a certain amount of information we require to fulfil your tour. This can include but not limited to: full name, date of birth, home address, telephone number, travel insurance details, details of any medical condition, next of kin and their contact number, names of additional passengers and credit or debit card information.
How do we collect your data?
You directly provide Offbeat Horizons with most of the data we collect through the channels described in the preceding section, ‘What data do we collect’.
How will we use your data?
We collect your data so that we can fulfil the service or services that you have requested. We will not share your data with partner companies so that they may offer you their products and services.
When we process your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We will share your personal data with our Ground Operators such as the Tour Leader and Independent Suppliers to the extent required to fulfil the service or services that you have requested.
We will also use your personal information but not limited to, handling complaints or analysing and improving our services such as feedback that you’ve provided in relation to our tour. We will share your email address with Trustpilot who collect reviews on our behalf, they will only email you once your tour is complete.
How do we store your data?
Our Company securely stores your data at [enter the location and describe security precautions taken].
We will retain your personal data for 3 years after completion of your tour. Once this time period has expired, we will delete your data by.
Marketing
We would like to send you information about products and services of ours that we think you might like via our newsletter.
If you have signed-up to our newsletter, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at: info@offbeathorizons.com
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request from us copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@offbeathorizons.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including, understanding how you use our website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Offbeat Horizons website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 December 2021.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@offbeathorizons.com